What is the first step the Administrator must take to properly address a problem?

Understanding the problem is fundamental because it lays the groundwork for any effective resolution. Before an administrator can implement solutions, consult with staff, or analyze data, they must have a clear and comprehensive grasp of the issue at hand. This includes identifying the root causes of the problem, the scope of its impact, and the perspectives of those affected. By properly understanding the problem, the administrator can ensure that any subsequent actions taken—whether it involves implementing a solution, gathering input from staff, or analyzing relevant data—are informed and strategically sound, ultimately leading to a more effective resolution.

Understanding the details of the problem informs all later steps in the problem-solving process, ensuring that solutions addressed are relevant and effective.