What must facilities do in regard to menu substitutions?

Facilities are required to ensure that any substitutions made to the menu are clearly communicated to residents in an appropriate manner. Posting or providing these substitutions in writing respects both the rights of residents to be informed about what they will be eating and the need for transparency in food service operations. By offering this information in writing, facilities can also ensure that any residents who may have dietary restrictions, allergies, or preferences are adequately informed. This approach aligns with best practices in assisted living facilities, where the well-being and satisfaction of the residents are paramount.

Providing this information verbally may not be sufficient, especially if residents forget the details or if there are language barriers. Posting online may not reach all residents, particularly those who do not have internet access. Notifying the department does not serve the immediate need for residents to understand their menu options directly. Therefore, offering substitutions in writing represents the best practice for ensuring effective communication within the facility.